ELEXON firms up relationships with transparency and trust

ELEXON is at the heart of the UK’s electricity supply and distribution industry. They administer the Balancing and Settlement Code, which governs the wholesale electricity balancing and settlement arrangements for the UK. This touches some 27 million customers and every company in the electricity energy market.

Like most commodities, electricity is produced, sold into a wholesale market and then resold to consumers. Contracts are made for each half hour between generators who produce the electricity and suppliers who sell it on to commercial and domestic consumers.

What ELEXON needed:

In 1999, Logica won a contract to design, build and operate the central services supporting the New Electricity Trading Arrangements (NETA) in England and Wales. As part of the deal we funded the £50 million needed to set up the new systems, on the understanding that we would get the money back during the life of the contract. The systems went live in 2001 and were so sucessful that these were extended to cover the whole of Britain four years later.

In 2007, ELEXON sent out a competitive tender for hosting and operations. While our work with them had proven our technical know-how, we explained to ELEXON that we were keen to get closer to them and to work with them more as part of the team than as a supplier.

In 2008, we were awarded a five-year contract worth £39 million for the business process outsourcing, hosting and communications aspects of the British Electricity Balancing and Settlement Systems. Business processing areas include financial funds administration of £1billion per year, and reading over 2,000 meters that measure specific energy flows.  Logica ran a transformation programme to create the IT infrastructure that would help ELEXON cater to changing customer needs in the future.  Twelve months later, the new programme went live, with services moved on time and within budget.

Why work with Logica?

We’ve a lot of experience in setting up and managing business processes for some of the largest and most complex businesses in the world. But what really makes a difference is our desire to work with you, every day; to really understand your needs and come up with great ideas to help you meet your objectives. In that way we can be brilliant, together.

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